Privacy Policy
With Auj Trust we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or enroll in our programs.
1. Information We Collect
We collect information that helps us provide a personalized and secure experience. This includes:
- Personal Information: Name, email address, phone number, and billing address provided during registration or inquiry.
- Payment Data: Processed securely through third-party payment gateways. We do not store your credit card details on our servers.
- Technical Data: IP address, browser type, and usage patterns collected via cookies to improve website performance.
2. How We Use Your Information
We use your data to:
- Process your course enrollments and certification.
- Provide consultancy services and specialized appraisals.
- Send important updates, newsletters, and promotional offers (you may opt-out at any time).
- Improve our website design and user experience.
3. Data Protection & Security
We implement industry-standard security measures (SSL encryption) to protect your personal information from unauthorized access, disclosure, or alteration. Access to your data is strictly limited to authorized personnel involved in service delivery.
4. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We only share data with trusted partners essential to our operations, such as:
- Payment processors.
- Accreditation bodies (e.g., IDC, JTR) for issuing your certificates.
- Email service providers for communication.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate information.
- Request the deletion of your data, subject to legal or contractual obligations.
Delivery Policy & Method
1. Digital Delivery
All projects offered by Auj Trust are delivered digitally. We do not ship physical products. Content is delivered through:
- Live Online Projects: Conducted via professional platforms (e.g., Zoom or Microsoft Teams).
- Digital Materials: PDF guides, templates, and feasibility studies are sent electronically, along with research results.
2. Delivery Timeline
- Live Diplomas: Access to the virtual meeting and schedule is sent at least 48 hours before the first meeting.
- Consulting Services: A scheduling link for your first session will be sent within 24 hours of booking.
3. Technical Requirements
To receive and access our services, the user is responsible for ensuring they have a stable internet connection and a valid email address. Auj Trust is not responsible for delivery failures caused by incorrect email entries.
Terms & Conditions
These Terms and Conditions govern your use of our website and enrollment in our professional diplomas and consulting services. By accessing our platform or purchasing a service, you agree to be bound by these terms.
1. Professional Services & Enrollment
- Eligibility: By enrolling, you represent that you are at least 18 years of age and providing accurate information.
- Service Scope: Our services include specialized jewelry appraisal, brand consultancy, and the diploma series.
2. Payment & Installments
- Fees: All fees are displayed in USD.
- All fees are to be paid in advance.
3. Intellectual Property
- Copyright: All materials, including videos, PDF guides, brand strategies, and feasibility studies, are the exclusive intellectual property of Auj Trust.
- Personal Use Only: Your enrollment grants you a limited, non-transferable license. You may not record, copy, redistribute, or sell any part of our curriculum or consultancy methods. Legal action will be taken against any unauthorized use of our intellectual property.
4. Certifications
Certificates (from IDC or JTR) are only issued to students who:
- Complete the required hours.
- Pass the necessary assessments.
- Have a zero-balance account (all installments paid).
5. Limitation of Liability
- While we provide expert guidance and economic feasibility studies, Auj Trust does not guarantee specific financial profits. Success in the jewelry industry depends on individual implementation and market conditions.
- Our "Specialized Appraisal" is based on professional expertise and current market data at the time of the report.
6. Cancellation & Refunds
All cancellations are subject to our Refund & Cancellation Policy, including the 10% administrative fee for pre-start cancellations and the "No Refund" rule once a program has commenced.
7. Code of Conduct
We maintain a professional environment. Any harassment toward instructors or other students, or any attempt to disrupt a live meeting, will result in immediate removal from the program without a refund.
Refund & Cancellation Policy
With Auj Trust, we value the commitment our clients make to their professional growth. Our cancellation policy is designed to manage our limited enrollment seats and expert scheduling fairly.
1. General Cancellation
Users may request to cancel their enrollment in any diploma or consulting project at any time. However, the timing of your request determines the financial outcome.
2. Cancellation Prior to Program Commencement
- If a cancellation request is submitted before the official start date of the project or before access to recorded materials is granted, a 10% administrative fee will be applied.
- The remaining balance will be returned to the client.
3. Cancellation After Commencement
- Once a project has officially started, or the user has accessed the digital learning platform, the enrollment is considered final.
- Cancellations made after the start date are not eligible for a return of funds, as the seat and resources have been fully allocated.